Whatnot, a livestreaming service for purchasing and promoting collectibles, has raised a $260M Collection D at a $3.7B valuation, up from $1.5B in September 2021 (Christine Corridor/TechCrunch)

How to improve customer experience – Zoho SalesIQ  —  Not way back, “If you happen to construct it, they may come” was the established order for companies.  No matter what the shopper really wanted, companies mass-produced issues and other people flocked to purchase from them.

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