Interview with Marja Koopmans, director of Alexa good house, on how embracing the Matter customary will assist Amazon notice its imaginative and prescient of ambient intelligence (Jennifer Pattison Tuohy/The Verge)

How to improve customer experience – Zoho SalesIQ  —  Not way back, “In the event you construct it, they’ll come” was the established order for companies.  No matter what the shopper really wanted, companies mass-produced issues and other people flocked to purchase from them.

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